Terms of service

1. Acceptance

The iClone service on iosclone.com is operated by Pofth Limited; “we,” “us,” and “our” in these terms refer to Pofth Limited.

By accessing or using iClone services on iosclone.com, creating an account, placing an order, or purchasing a service, you confirm that you have read and agree to these Terms of service and the Privacy and Refund policies published on this site. Do not order or use the service if you do not agree.

2. Service scope

iClone provides digital services linked to a particular account, order, and device, including device matching, certificate preparation, app signing, installation links, activation information, and software-source access. The product page and order confirmation define the purchased features, duration, price, and delivery method.

Some functions depend on Apple, third-party apps, device software, networks, certificates, or payment providers. Changes to third-party rules, interfaces, or availability can affect compatibility, availability, or delivery times.

3. Accounts and submitted information

• Provide accurate, current, and usable email, device, and order information, and update it when necessary;
• Protect account credentials, order-access links, activation codes, and device information from unauthorized access or disclosure;
• Delays or failures caused by incorrect or incomplete information, compromised accounts, device changes, or failure to follow published instructions may not qualify for a refund.

4. Orders, payment, and delivery

The currency, amount, and plan shown when payment is submitted govern the order. Payment is processed by the applicable payment provider, and iClone does not store complete payment-card details. Processing starts after payment confirmation, and delivery status is shown in the account center, on the order page, or in messages sent to the customer email address.

If there is an obvious pricing error, duplicate order, payment risk, capacity issue, or technical fault, we may pause processing and contact you, or cancel an undelivered order and return the corresponding payment.

5. Customized services and refunds

Certificate preparation, device binding, app signing, and digital delivery may begin automatically after payment confirmation. Once processing, generation, or delivery starts, the service normally cannot be restored to an unused state. Cancellations, refunds, duplicate charges, and delivery exceptions are handled under the Refund policy. Mandatory rights that cannot lawfully be excluded remain unaffected.

6. Acceptable use

• Use the service only for apps and devices that you are authorized to install, sign, or access;
• Do not use the service to infringe intellectual property, bypass security, distribute malware, commit fraud, harass others, access systems without authorization, or engage in illegal activity;
• Do not disrupt the platform, abuse interfaces at scale, resell unauthorized entitlements, or attempt to obtain another customer's account, order, or device data.

7. Third-party services and rights

Apple, iPhone, and third-party apps, trademarks, and services belong to their respective owners. Unless expressly stated, iClone does not represent those third parties and does not guarantee that their apps, accounts, or platform policies will remain unchanged. You are responsible for having the right to use submitted apps, content, accounts, and devices.

8. Suspension and termination

We may restrict, suspend, or terminate an account, order, or service when an order presents fraud or security risk, you breach these terms, applicable law requires action, or continued service could harm customers, third parties, or platform security. When reasonably possible and consistent with a security review, we will explain the reason.

9. Availability and liability

We take reasonable steps to maintain service and delivery, but cannot guarantee that third-party platforms, certificates, networks, or device environments will always remain available. To the maximum extent permitted by law, iClone is not responsible for third-party changes, network interruptions, device failures, or indirect losses outside its reasonable control. Liability that cannot lawfully be excluded remains governed by applicable law.

10. Changes and contact

We may update these terms when services, payment methods, security requirements, or applicable rules change, and will show the new effective date on this page. Revised terms apply to new orders placed after they take effect unless applicable law requires otherwise. For questions about these terms, an order, or the service, email admin@iosclone.com.